Get the answers you need, right here - at the click of a button

Looking to buy a product, find a service or inquire about weight limits on a product? We've got the correct answer for you - simply explore the questions below to discover the right explanation to your query.

How do I purchase a product? I can't find the product I'm looking for?

Simply contact our team at sales@medaco.co.uk to request a product quote or inquire about a product.

I need specific information about a product/service where can I find it?

Whether you have questions about a service or a hoist, a bed or an audit, you'll often find your answer right within our website. All of our products/services - and complete information about them - are available online. You can also contact us at sales@medaco.co.uk with questions on products/services.

I would like to request a call out service.

If you are a current customer requesting service please Request a Callback.

Can I arrange a product demonstration at my facility?

Yes. Our Product Specialists and Area Managers are always on hand to help and provide demonstrations at a time and place convenient to you. Arrange an on-site demo now by contact sales@medaco.co.uk

Do you charge for demonstrations and quotations

No. All demonstrations, quotations and even site surveys are completely free of charge and come with no obligation.

How do I book a LOLER?

To book a LOLER for your hospital or facility, please contact Technical Sales at 03333 22 33 44.

Do Medaco offer support for Safe Patient Handling and Movement (SPHM)?

We offer a variety of solutions to support SPHM. To learn more, contact our team today: sales@medaco.co.uk

Looking to request a quote or get prices?

Contact our sales team today on 03333 22 33 44 or email us at sales@medaco.co.uk

Do you have a brochure containing all your services?

Yes and we would be happy to email or post as many of these to you as you wish. Please contact us direct or complete our online Contact Form to request yours today.

What are the prices of your products?

Our products range in price depending on your specification. We also offer a bespoke service so pricing can vary greatly. If you know which product you would like pricing for, we would be happy to provide you with a quotation, alternatively if you would like a full price list please email sales@medaco.co.uk or call us on 03333 22 33 44 or complete our Contact Form.

How long is the warranty on my equipment?

Most of our equipment comes with a total of 3 years warranty when a Service Contract package is purchased. Under Warranty we will replace any faulty parts free of charge and perform repairs where necessary so you will not be left without fully functioning equipmen

What do I do if my equipment stops working?

In the unfortunate event that you experience an issue, contact our Technical support straight away on 03333 22 33 44. They will be able to provide over the phone assistance where appropriate or arrange for an engineer to visit you and perform a repair. Please note, the more information you are able to provide about the issue and your details, including any reference numbers you may have, the more efficiently we will be able to assist.