As a result of extensive confidence and product endurance testing along with associated market feedback, Joerns Healthcare has revised its Expected Service Life statement for the Oxford Dipper pool-side lift. The revised statement reads as follows:
The Oxford Dipper lift is designed and tested for a minimum service life of five (5) years, subject to the use, maintenance and cleaning procedures stated in this manual.
Due to the hostile environments this product operates in, the maximum service life is set at seven (7) years. Use beyond this period may compromise both client and carer safety.
In order to ensure your Oxford Dipper remains in a safe and serviceable condition, it is imperative the daily checks, cleaning procedures and six monthly inspections, detailed in this manual are adhered to. This will ensure that any deterioration liable to compromise the safety of users is detected and remedied in good time.
Use other than in accordance with these instructions may compromise service life.
Please be aware that the socket (A, B or C) in which the Dipper mast is located will not require replacement,
thus, there is no structural installation work necessary during renewal.
What do you need to do?
Inform relevant staff of this safety critical update and contact existing facilities to ensure any Oxford Dipper units older than seven (7) years are taken out of service and replaced.
For further information please contact our Service Team on 03333 223344 or email firstname.lastname@example.org