Support | Equip | Service

We know that when you purchase care equipment, you're not just making a significant investment, you're also ensuring safety and comfort to the user - that's why we take care of the details, to help you work smarter, not harder.

Annual Servicing

Our regular servicing and preventative maintenance of equipment ensure continued safety, helps prolong the operational life of equipment, minimises the risk of downtime and emergency call-outs, so you and your users get more for your investment. As part of our all-inclusive service, we can also provide PUWER, LOLER, equipment audits and asset management - giving you more time to focus on running your facility.

Enjoy a fast response

We offer 24-hour service 365 days of the year. Choose which response time you need and ensure your equipment is up and running as soon as possible. Contact us today to discuss how we can help you reduce admin, reduce costs and improve equipment with our service agreements.

Preventative Maintenance

As an addition to our Annual Service option, we can also offer an interim Preventative Maintenance schedule to any of your patient care equipment. For relatively low costs you can arrange to have your care products inspected to ensure they are performing in the most effective manner. Many of our customers specify a six-month preliminary service when an engineer can inspect, advise and, if necessary, quote for any remedial work required.

"We feel that Medaco provides us with excellent value which is very important charities such as ourselves and three years on, we continue to receive an outstanding level of service from their admin staff and engineers."

"They are reliable, trustworthy, commercial, approachable and good to do business with. As a result, I would have absolutely no problem recommending them to another organisation."

"Medaco have impressed us with their efficient, professional manner - an approach that not only inspires confidence, but generated the results we were looking for from our supplier. They are extremely customer focussed, approachable and very helpful."

"I wish to compliment the discretion and professionalism of your engineers in the way they go about their business, particularly in such a challenging environment."